Warranty Policy

For a period of one (1) year after purchase, Dyaco Canada Inc. will either repair or replace defective components in accordance with this

Limited Warranty. This warranty is between Dyaco Canada Inc. and the original purchaser and is valid only when accompanied by the

original purchaser’s sales receipt showing the original date of purchase and location of purchase. Replacements under this warranty

revert to the date of original purchase for future warranty.

Dyaco Canada Inc. or its authorized dealers can accept or reject warranty claims based on its findings. This warranty applies to normal

residential use only and is not intended for commercial use. Dyaco Canada Inc. can make substitutions as required of materials,

components, and sub-components of comparable value and utility. This warranty is limited to product repair or replacement (to be

determined solely by Dyaco Canada Inc.). Warranty return is limited to only the single affected component.

This warranty covers only manufacturing defects and does not cover normal wear and tear, damage due to acts of nature (such as, but

not limited to freezing or high winds), abuse or misuse, including chemical damage from suntan oil or other chemicals, exposure to

extreme heat or cold, abrasion or excessive weight. This product is intended to be used in standard installations only. This warranty

is invalid if the product is not used for the intended purpose. Dyaco Canada Inc. disclaims liability for any aspect of installation and any

inconvenience caused by a defective part of a component.

Certain items are not covered by this warranty. These include, but are not limited to the following:

1. Components subjected to abuse, including abuse intended to simulate failure.
2. Damages caused by retailer, shipper, or installation crew (such as scratches, dents, tears, chips, etc.).
3. Any part that merely exhibits normal wear yet functions essentially as new, including chips, scratches, or stretching of materials and stitching.

4. Tears, punctures, scratches, or any damage caused by improper installation or use.
5. Damage to frames/welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not covered. General frame rusting is not covered.

6. Fading and/or discolouration of fabrics/cushions/straps/wicker resulting from exposure to the elements, chemicals, oils, fluids, or any other cause are not covered.

7. Items sold “as is” or floor models.